Client Care Charter

At Victorian Corporate Protective Guarding:
We are a team of professionals, passionate about what we do:

• We recognise that people are the key to successful relationships.
• We believe in what we do, and are committed to dealing with all stakeholders in an open, truthful and diligent manner.
• We aspire to communicate and share our skills, competence and knowledge with you.
• We are a privately owned, Australian Company.
• We are an accredited security organisation with ASIAL.

Our Mission:

• To be a Management Partner for our clients.
• To be a valuable asset to our clients’ business.
• To provide security services to our Clients and for the greater benefit of our community.
• To provide a secure and satisfying employment environment for our staff.
• To provide an attractive investment for our clients.

Our Vision:
To prove that we are the most professional security company in Victoria. Maintaining our Motto; Results Through Professionalism.

Our Values:

• We aim to remain objective at all times and respect our clients’ confidentiality.
• We aim to develop long term partnerships with our Clients.
• We value integrity, honestly, creative and openness.
• We promote and expect trust, respect and reliability.
• We aspire to be accurate and pay attention to detail.
• We are a team that respects and promotes individuality.
• We lead by example.

What we do: Very specialised and focused
We serve by providing a competent individualised service. These include:

• Certified Protection Officers, General Security Officers, Mobile Patrols.
• Alarm systems, Monitoring, Responses.
• OH & S consultancy, Risk Management, Policy development.
• Security Managers will be accredited members of industry associations.

Our Primary Aim:
To prepare you, for the future of private security requirements in business.